REPAIRS & UPGRADES

Technology-Infrastructure

Investing in state-of-the-art technology resources can be an expensive and difficult undertaking. By partnering with 3XM CERTIFIED BUSINESS FLOW, your organization can leverage our significant investment in the latest high-performance service technologies.  

MOST CLIENTS SAVE AN AVERAGE OF AS MUCH AS 30% ON CASE MANAGMENT!

3XM supports your business with:

  • Real-time routing and capacity management

  • Real time communication 

  • Online repair schematics and technical diagrams

  • GPS-equipped fleet

  • Parts inventory management and protection

  • State-of-the-art customer call centers

  • Centralized billing systems

We offer

*Dedicated call Center to your Factory As a "Authorized Service Center"

*Dedicated Service Manager to your Account

*Dedicated Escalation Manager

*Seasoned Service & Repair Technicians, Uniformed Certified

Service Technicians

3XM CERTIFIED Professional repair technicians are trained and certified in the latest repair technologies. They represent your organization with the combination of skills, methodologies, professionalism and experience that your customers deserve. You can depend on us for the necessary product knowledge and technical resources to support your business

Customers Experience:

  • A uniformed repair technician with official ID—all 3XM CERTIFIED technicians undergo stringent security and background checks.

  • Prompt courteous service—3XM CERTIFIED technicians leave the work site as clean as they found it.

  •  3XM CERTIFIED TECHNICIANS goal is to do the job right the first time.

FACTORY SERVICE  

ON ALL BRANDS MAKES AND MODELS, NO MATTER WHERE YOUR PURCHASED THE UNIT, WE ARE HERE TO SERVE

-WE OFFER DIRECT INPUT ACCESS OF NEW SERVICE ORDERS FROM YOUR FACTORY SUPPLY CHAIN TO OUR NEAREST 3XM CERTIFIED TECHNICIAN

 60 DAY LABOR WARRANTY

AFTER REPAIR SERVICE, WE GAURANTEE OUR WORK FOR 90 DAYS

  • National coverage and support

  • Improved customer experience

  • Enhanced brand loyalty

  • Single point of contact

  • Highly trained technicians

  • Maximized systems integration

  • Streamlined repair processes

  • Service all major brands

  • ISO Compliant Business Process Management System

  • Technology-rich infrastructure

  • Turnkey operation

  • State-of-the-art Call Centers

  • Centralized billing and administration

Count on 3XM

 for:

 

By partnering with 3XMTECH, your organization can take advantage of a West Coast service seasoned Technicians that improves the customer experience, adds value, enhances your image and customer loyalty, and provides you with the efficiency and convenience of a single point of contact.

We are here to serve!

We are the best Service Provider in the Markets we Service, We take the "We take the Neighborhood Service repair approach, For National Service We can recommend a few Service providers that we know of deliver the best Service out there outside of our Markets!  

 

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SERVICE CALL -DIAGNOSIS
 

First, one of our technicians will perform a preliminary diagnosis. Depending on the job’s complexity, one or more of our trained staff will then do the repair work at your site.

 

 

Repairs usually involve cleaning, lubricating, adjusting, and sometimes replacing parts. Each FIELD VISIT will be billed upon completion.   On terms of cash, credit card, or check. 

UNDER WARRANTY

We are service providers for several of the major manufacturers. If we are not a certain manufacturer’s official service provider, we can usually still service it depending on the age of your warranty agreement. Always check to see if your equipment is still under warranty. If it is, please call the manufacturer first.

Exercise Bike Assembly Services

Avoid unnecessary frustrations and bring in the pros for your exercise bike assembly. Though bikes might not look difficult to put together, it’s crucial that handlebars, seat, pedals, and bolts are secured. Our certified technicians will test and make sure your equipment is ready for use.

Treadmill Assembly Services

Make sure your investment stays working optimally in the long run with a proper treadmill installation service. Poor installation of treadmills could lead to a number of problems including property damage, machine breakdown, and injury. Our technicians will make treadmill assembly or disassembly a smooth and simple process.

 

PREVENTIVE MAINTENANCE
 

Your warranty is in place to protect you in case something goes wrong but your equipment still needs regular maintenance (similar to your car) to keep it running smoothly.

 

In addition, we may find a problem that can be fixed before it turns into a major issue.

COMMERCIAL SERVICE

We are committed to providing quality Service and maintenance services no matter the manufacturer. Some of the leading cardio & strength equipment brands we can work on are:

  • Life Fitness

  • Star Trac

  • Cybex

  • Technogym

  • Nautilus

  • True Fitness

  • Batca Fitness

  • Keiser

  • Promaxima

  • Bladez

  • Fitness Ventures International

  • Woodway

  • And many more

RESIDENTIAL SERVICE
 

With regular use, your home treadmill, elliptical or exercise bike is bound to need minor—or not so minor—repairs at some point. After years of wear and tear, parts break down, electrical problems surface, and sometimes major components need servicing or replacing.

3xmtechs routinely fix many common repair requests for our residential customers, including but not limited to:

  • Control/circuit board and motor repairs

  • Parts replacements for belts, pedals, seats, benches, etc.

  • Diagnostics for mechanical and/or electrical issues